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COMMUNITY SERVICE OFFICER

Position Scope

Under direct supervision, performs a wide range of field duties in the patrol division. Patrols the City of Eau Claire enforcing animal and parking laws, and as directed, assists other department personnel with service-related duties. The incumbent, in performing service-related duties in any of the divisions, has daily personal contact with the general public.

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Essential Functions

• Investigates and enforces parking control ordinances of the City of Eau Claire.

• Investigates and enforces animal control ordinances of the City of Eau Claire.

• Transports and impounds all stray dogs and cats at a designated facility if owner cannot be located.

• Responds to and investigates complaints of dangerous or wild animals that pose a threat to the community.

• Investigates and enforces additional ordinances as directed by the Senior CSO or Supervisor.

• Assists in the transportation of departmental vehicles to City Maintenance facilities for service.

• Responsible for setting up and removing the speed trailer/barricade at requested locations within the City of Eau Claire.

• Helps with equipment repair, servicing, or calibration.

• Responds to found/abandoned bicycles complaints.

• Provides traffic direction assistance at scenes when needed.

• Prepares and submits reports required by various job activities.

• Complies with orders, directives, and assignments given by supervisory personnel.

• Assists department personnel in service-related matters as directed.

• If so authorized and requested, respond to the scene of medical emergencies or personal injury accidents and provide traffic control at accident scenes, fires, civic events, or other locations.

• Assist sworn officers at the scene of arrest or accidents by securing the scene, waiting for tows or impounds.

• Provides assistance with special events as deemed necessary by the Patrol Division

• When so directed, assist clerical staff in office tasks, answering telephones, and/or serving citizens at the public inquiry area.

• Ability to interact professionally with a wide variety of citizens in varied settings, including stressful and emergency situations

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Experience/Certifications

• Must be at least 18 years of age.

• A High School Diploma or equivalent (GED, etc.) is required.

• Must possess and maintain a valid Driver’s License.

• Must have no felony convictions on record.

• This position requires a flexible schedule that will include working shifts, weekends, and holidays.

Applications can be found https://www.governmentjobs.com/careers/eauclairewi. 

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